Accessing the platform
- Production: Access the platform directly through your EHR instance using the Engage add-on at
platform.rx.health.
First-time login
On your first login, create a unique password immediately to secure your account.Changing your password
1
Open the profile section
Hover over the left navigation panel and click your name at the bottom (e.g., “Test User”).
2
Change your password
In the Profile section, select Change Password and follow the prompts to create a new password.
Forgot password
Select Forgot Password on the login page to initiate a reset. A reset link will be sent to your email.Logging out
Sign out when your session is complete to protect patient health information per your organization’s HIPAA requirements.1
Open the navigation panel
Hover over the left navigation panel.
2
Select logout
Click Logout at the bottom left.
3
Confirm
Click Logout again in the confirmation dialog.