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Documentation Index

Fetch the complete documentation index at: https://docs.patient-experience.commure.com/llms.txt

Use this file to discover all available pages before exploring further.

Tasks are items of work tied to a referral. Use them to track anything that needs to happen before or after a decision — gathering documents, verifying insurance, following up with the referring provider, etc.

Task fields

FieldDescription
TitleShort description of the work to be done.
DescriptionOptional detail or instructions.
Assigned toThe user or team responsible for completing the task.
Due dateThe date by which the task should be complete.
StatusOne of: Incomplete, Complete.

Task lifecycle

A task starts as Incomplete when created. Once the work is done, mark it Complete. Completed tasks remain visible in the task list for audit purposes. Tasks can be soft-deleted by coordinators with the appropriate permissions. Deleted tasks are hidden from the default view but are not permanently removed.

Where to find tasks

  • Referral detail → Tasks tab — Tasks scoped to a single referral.
  • /tasks page — All tasks across referrals, with filtering and search.
  • Mobile — Tasks on a referral are accessible from the mobile detail view.

Assignment

Tasks can be assigned to an individual user or to a team. If assigned to a team, any member of that team can complete it. Assignments are visible in the task list so work does not fall through the cracks.
Use the Tasks page (/tasks) to get a cross-referral view of everything that is outstanding on your queue.