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Patient Profile

To access this view, simply click the patient’s name from anywhere in the platform.
This page provides a detailed view of each patient for personalized care management. Here you can monitor program progress, dive deep into survey responses, manage Action Items, or chat directly with the patient.
9 Jp

Overview

A summary of unresolved Action Items and the patient’s status in the Care Program, including diagnosis-specific details. 10 Jp

Patient Journey

A comprehensive, longitudinal view of all text message interactions between the platform and the patient. You can see all messages scheduled for a patient throughout the program. 11 Jp
For testing, you can see all the message schedules for a patient throughout the program.

Surveys

View all surveys that the platform has sent to the patient, their completion status, individual responses, and any resulting Action Items. 12 Jp

Patient Info & Settings

Shows the patient’s demographics and communication preferences. If you need to edit the patient’s information, click the edit button from any tab to make real-time updates. 13 Jp